Jeffrey, What is the importance of having a creative, active voicemail rather than a regular everyday message? I am just afraid of not sounding professional enough if I have one on my phone that’s out of the ballpark. Dan.
Dan, I would rather sound friendly, than professional. And so should you. If you’re looking to impress your customers, make certain that you’re “conversational” rather than stilted. Don’t tell me the day; I already know the day. Don’t tell me how important my call is, the fact that I’m calling you is important. Don’t tell me you’re away from your desk, I really don’t care where you are.
Permission from Jeffery Gitomer
