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Home » Crane Business

Service Leads to Sales

Submitted by on Tuesday, 2 February 2010No Comment

Every time a customer calls it’s an opportunity. The only question is: how are you taking advantage of it?

Answer HELLO! Not a thank you for the call, telling me how important it is while you put me on hold for the next available agent, or to “serve me better” ask me to select from among the following eight options.

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